Cross-cultural communication
Módulo 3: Comunicación intercultural
1. Awareness of feelings, sensations, needs, frames of reference (geo)political and historical events. 2. Connecting from empathy/compassion. 3. Considering of and openness to multiple perspectives. 4. Considering needs underlying behaviours. 5. Focusing on the positive intent underlying behaviour (personal and/or cultural). 6. Focusing on needs as a way (back) to Read more…